I too am surprised about the negative post about Sunscapes. We are getting ready to use Jeff because he did such a good job on my neighbor's place. Moreover, when Jeff gave us the "free" estimate, he made it clear that there was
no money upfront and you did not pay until the job was complete and you were satisfied.
I still will have Jeff do our work because:
1) I have seen his work first-hand and it is very good;
2) he doesn't require upfront money; and
3) he has the reputation of standing behind his work.
How can you complain about someone that does business this way?
I will post an update after Jeff finishes our work.