Quote:
Originally Posted by retiredguy123
I don't have a problem with the $225 charge to replace a capacitor on a unit that has failed. But, to visit the house for a scheduled annual checkup, and to want $225 to replace a capacitor that has not failed, and to also charge the customer for the annual checkup is not appropriate. If you are visiting the house annually for preventive maintenance, capacitor replacements should already be included.
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That is exactly what my reason for starting this forum. The Villages has 150,000 people, most of whom haves no HVAC knowledge. Many of our contractors abuse that position. It is said that one of the most common AC problems are from Capacitor issues. Most of us simply wait until we have an AC issue. Then we call the HVAC expert to diagnose and fix the problem.
It is warm season and you have the thermostat set at 75 degrees. Then one day you notice that AC is on but temp exceeds setting. Gradually temp rises to uncomfortable. What to do? Call trusty AC company. They come and check Temp and setting. They check internal fan and it is working. They go to outdoor fan and compressor and that is buzzing or not running. Most likely a capacitor change. Spend 10 minutes to change out $15 capacitor and you are happy to get cool air. They charge you $200+ and you may even tip them.
Waiting for first HVAC company to step up and offer guarantee that checkup includes replacement of capacitor or free Capacitor replacement if failure within 1 year.
The current routine is a scam.