Talk of The Villages Florida - View Single Post - Quantum Fiber Questions?
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Old 04-15-2025, 11:32 AM
Risuli Risuli is offline
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Well, the tech just left. Checked signal at NID and stated he didn't like the readings, checked outside box, same. Apparently the signal loss was at "35" and tech was surprised that anything worked with that loss.

He went a couple of houses down to the outside pedestal junction but couldn't find the fiber to my home. Said he'd have to try and look it up. According to the tech, the junction box across the street in the backyards behind me appears to be where my fiber line originates. He stated that obviously Quantum would not be digging up or trenching under a paved road to fix my drop. He then ran a new fiber drop from my outside box to the junction box two houses away. Now have download/upload speeds back (970 dn/587 up) but a thin cable along the side of my house and across two back yards that according to the tech will be 5-10 BUSINESS days before it will be buried 12" down. Fingers crossed neighbors mowing doesn't cut it...