Quote:
Originally Posted by jrref
Interesting. I've heard many stories where someones cable was damaged but never fiber. If you don't see the fiber burried in about 5 days, call Quantum to remind them. They have a separate team that buries the cable and they will get to it.
Also, normally, your home is served from a terminal either behind your home or adjacent to your home so I'm not sure why he thought the cable was connected to a terminal across the street. But never the less, the problem was fixed fairly quickly and with a brand new fiber you shouldn't have anymore issues.
Also, I would let my neighbors know about the cable so they can tell the mower guy to be careful.
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I had the mowers cut our fiber to the box once, and when the Verizon technician person came, i had already bought several sections of galvanized pipe to route the cable though to protect it from any other mowing incidents, and makes the cable pull easier than digging up the whole yard.