No, there wasn’t any non-standard plan they were trying to get us off of. They simply decided to raise the rates and ignore that they told customers it was a “price-for-life”. I still have the same plan. I have had them for 11 years.
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Originally Posted by jrref
Correct. They did that to get those customers on the "non-standard plans" onto "standard plans" they started offering but no increases after that and it was about a year ago.
To put things in perspective, Quantum was offering too many low speed plans and they decided, right or wrong to standardize their plans with the rest of the industry. So, some that were paying $30 for I think it was 200Mbs were raised to $40 for a faster standard speed. (I don't remember what that speed was.) But most felt even at $40/month what they were getting was well worth the price. Now in contrast, the cable companies give you an initial price for "an" internet service with the knowledge and transparancy that they Will raise your price after that initial period. This is called a promotion. Quantum's prices are not promotions.
After that small increase, Quantum as mentioned, they let Existing and New customers get the $35, 1Gbs plan in December which was a lower price than what we were all paying. And when you read the fine print, they specifically said the service Was Not A Promotion. Tell me of another Internet company that has done that?
Now, I agree we will have to see how Quantum performs as time goes on and see when and if they raise proces and by how much.
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