Quote:
Originally Posted by idlewild
We moved into our new build a few weeks ago before which we had both a whole home filtration system and water softener added.
Within a couple weeks, while doing laundry, our brand new - and expensive - washing machine threw an error while midway through a cycle indicating no water supply. I figured it was a "glitch" and let it sit for about 20 minutes before restarting which seemed to work fine. I also ran a Rinse Only cycle which also seemed to work.
Then a couple days later one of our bathroom faucets - the one that shares the wall with our washing machine - completely stopped working.
I called TV Warranty who had Mike Scott out and immediately they suspected sand in the line. The plumber used a plastic tool to open the end of the faucet and, sure enough, sand had clogged it. He let it run again and it again slowed to the point where he needed to clean it. While he was doing this, I ran an empty Quick Wash cycle to ensure the washing machine was working and it seemed to be.
But shortly after he left, we ran another load of laundry and our washing machine threw the same error indicating the water supply was cut.
I'm going to call them back out, but I wonder if anyone else has had this similar issue as it seems to be fairly common here. The plumber actually said he figured there was sand in the line before we added the filtration and it had just taken time to reach our faucets.
Ugh.
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You are lucky it was only faucets! When we moved in, it was the HVAC lines. The safety valve was also defective, so AC did not shut off & the A/C kept running and water/condensation backed up into our master closet under the carpeting, so we didn't notice any water until I kneeled down in the closet to get something. There were gallons of water! They had to completely uninstall everything, rebuild the box the unit sat on, tear out carpeting & drywall in closet. Not to mention we had to remove everything from our master closet which backed up to the HVAC unit in the garage. What a mess!