Quote:
Originally Posted by DBaty
We had dinner there last Saturday evening around 7:30. It was a terrible experience. I ordered an 18 ounce bone-in ribeye ($32). The steak I received had a bone of no more than 2 inches and at least a third of the steak was a big blob of fat. When I asked for the manager, I was told "ok, we will get you another one." No apology. The replacement steak that I received looked like a bone-in ribeye but was only about 1/2 thick and also had a huge blob of fat - almost 4 inches in diameter. And the steak had little flavor. It was worse than a cheap breakfast steak you get at a low quality diner. And then the service. It too was terrible. We ordered drinks from our waiter. Three of the 4 drinks arrived via another server. We told him one of the drinks was omitted. About 10 minutes later, I summoned a bus boy and asked for our waiter because we were missing a drink. The drink arrived about 10 minutes later, just before our meals were served. Then we never saw our waiter again until he brought the check. I am forgiving on challenged service when a restaurant is real busy, I can excuse substandard service. But the place was only about 3/4 full. Overall an unacceptable experience and a "never return."
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What do you expect--it's Outback. No one who demands a good piece of meat and attentive service would eat there.