Quote:
Originally Posted by NewFLgirl
My apologies if I’m not doing this right, this is my first post. I’ll get there! Yes, I am real.  . And for those of you who were confused by my post, welcome to my world….I’m not tech savvy. LOL. My TV in living room (closest to my router) works great! TV in the bedroom has trouble staying connected to WiFi. I have a wireless mouse and keyboard and sometimes, it doesn’t work. What prompted this question is my security system won’t connect to WiFi suddenly. I’ve engaged online support and nothing they tell me fixes it. Of course I get book and page responses and now they want to charge 100 bucks to come out and “fix it!” What I’m having a hard time understanding is how some wireless things work easily and others don’t. But clearly it’s my issue because others here in SB do not have issues. I have Xfinity for ISP and I believe it’s 5G.  to all who are trying to help me! BTW….love it here….including SB! |
Couple of thoughts:
- The wireless mouse and keyboard will be Bluetooth and not WiFi. Separate signals, separate protocols, and separate problems.
- Does your Xfinity box have a coax cable attached to it (thick round cable) or is it shaped something like a milk carton and maybe has a small screen with bars like on your cellphone? The first would be a cable internet (likely) and the other would be a 5G internet. I can't find any indication that Xfinity even offers 5G internet.
- Does your living room TV work great at exactly the same time your bedroom TV has problems?
- Do other devices (computer, tablet) have problems in the bedroom but not in the living room?
- Has it always been this way or did something recently change (new TV, moved the Xfinity box, etc)?
If you have cable internet (coax from your wall to the Xfinity box), if you haven't moved the box, and if other devices also have problems in the bedroom then it sounds like the WiFI signal from the Xfinity box is too weak. There are options to boost the signal throughout the home that others can describe better than I can.