Down Home is the absolutely worst agency to deal with...as both a landlord and a tenant.
I used them. They were not responsive to me as an owner (i.e. no return on emails or phone messages) or to my tenants who had some service issues.
How this business remains in business is a wonder to me!
Their failure to do what they contracted for cost me several thousands of dollars. They even refunded me a couple of months of their take on the rental because of their failures. But, that didn't make up for my losses.
They are nice people. But, they simply are failures at responsiveness.
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