Quote:
Originally Posted by mtdjed
I understand that if you cancel XFINITY you cannot use XFINITY Stream. I am limited by location to use XFinity for internet at a speed that allows streaming. That cost is around $90, I am currently around $195. If I go to Xfinity Stream, by dropping the 3 Cable Boxes at $12/ea, I am at about $161. I know that there are other options such as SLING, UTUBE TV etc. In time I might go further.
My current problem is with one TV having Closed captioning on Xfinity stream. The other TV's no problem. This is only a problem when I stream on Xfinity stream. I have entered XFINITY Stream and gone to settings / Accessability/ SAP Turned OFF and still get Closed Captioning. Perhaps I should reinstall the Xfinity APP on this TV.
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That may work. Uninstall the app and then reinstall it.
You should have the Xfinity Stream app installed on the Firesticks. It sounds like you have 3 Firesticks? If so, try switching two of the Firesticks and see if that resolves the caption issue on the one TV. If it doesn't, the problem is not with the Firestick. Another thing you can try is to install the Xfinity Stream app onto the TV smart hub, assuming the TV is a smart TV. Still, another thing to try is to reset the TV by unplugging it and plugging it back in, and reset the Firesticks by unplugging the modem/router.