Quote:
Originally Posted by mtdjed
I understand that if you cancel XFINITY you cannot use XFINITY Stream. I am limited by location to use XFinity for internet at a speed that allows streaming. That cost is around $90.
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$90 dollars is too much for internet only with adequate speed for streaming. Xfinity plays games, and makes you jump through hoops, to get a deal when they know you live in an area where they have a monopoly, but it can be done. They won’t give you a new customer rate for internet when you cut the cable cord with them, hoping to make you give up and keep your current service. When they pulled that with us, I told them I was moving and to cancel everything. A couple days later, we signed up for internet service only under my wife’s name and got the new customer rate at 1/3 the price they were offering me as an existing customer. Also, when your new customer rate period expires, you won’t get another new customer deal online, you need to make an appointment and go to the nearest Xfinity store in person and they will give you the deal. By making things more difficult for existing customers, the must get many folks to simply give up and pay their inflated rates. There are absolutely no rewards, but rather penalties in place, for being a loyal customer who pays their monthly bills promptly. Good luck dealing with them, takes patience.