[johnsi911]

Yesterday I called Spectrum to cancel my internet service and it was a hassle. I was forced to go with Spectrum two years ago because Centic’s service was intermittent here in The Village of Newell. Spectrum was advertising 300 MBS (megabits per second) for $50 a month. However, my first bill was like $78 a month. When I called Spectrum, they said the $50 rate was only if had another Spectrum service like TV or phone. We stream everything on ROKU or Apple TV. Because I had no other option here in in this part of The Villages, I settled for 100 MBS with TV for $65 a month.

Centric recently sent me an email offering a free trial until the end of May. I gave it a try, and I was getting a consistent 600-700 MBS. They must have got their act together for whatever reason. I resigned up for their service for $68 per month.

When calling Spectrum to cancel my service it took over a half hour on the phone to cancel the service. First, they offered 1 GBS for $65 a month. I told them I did not want to do business with them because of their shady business practices. The guy would put me on hold and come back and feed me a bunch of BS. This happened three or four times. When I kept saying I just want to cancel the service, he would say it takes a process. Well, the process was to talk me into keeping their service. It was like dealing with a shady automobile dealer where they take the keys to check out your trade and will not give them back until you buy.