I bought a home and closed in January in one of the new areas. Preordered spectrum and when the guy came out to install it, he put the router in the garage. I asked him not to because of 1) the heat, and 2) the distance from the garage to the master bedroom. He told me that he couldn’t find the connecting cable inside the house and assured me that the placement would be fine.He then proceeded to run a cable from the box all the way around the house and up the other side, and told me that someone would be by the next day to dig a trench around the entire house to hide the cable. The signal was so weak in the bedroom that I couldn’t connect to anything unless i moved the device closer to the garage. I realized belatedly that centric was pre installed and the router was already inside my house above the refrigerator. I checked and, sure enough, there it was on top of the fridge. Got centric immediately and cancelled Spectrum the next day. Did the same dance on the phone and returned the equipment that same day. For weeks, I got at least two calls a day from Spectrum asking me to come back. The location of the centric router is perfect, right in the center of the house, and the signal is great everywhere, even in the garage.
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