Quote:
Originally Posted by 4litehous
I bought a Nova filtration system for my new home three years ago. The filters need to be changed every year. They arrived today to change the filters but informed me that the bottom of the canisters are soft and cracked, and most likely will start leaking if not changed for new canisters. To put new canisters on with filters, the cost is almost 400.00. He told me it was from water pressure surges. I informed him that the pressure was always at 80, 10 less than the maximum permitted pressure, and I don't believe surges would cause this issue. The warranty was only for a year. I feel their equipment is of poor quality. I called another company that is installing a filtration and softening water system at this moment, and it has a lifetime warranty. Wish I knew this issue that I have been told is a well-known issue with Nova systems three years ago.
|
I have a had the same issue with the canisters. My system is approximately 5 years old and I have had to replace all 3 canisters at different times in the last year.
Like you they want to blame it on water pressure. I monitor my system practically every day and the pressure hardly ever exceeds 60 psi. In each case I have asked if it was possible that my canisters were a bad batch and they explain it was due to water pressure. I think the system it was a waste of money. My neighbor across the street tested his water before buying a system and it was in acceptable limits.