I have watched ignorant, arrogant and entitled people treat wait staff so poorly that for no amount of money would I do that type of work. Not only do they have to wait tables they also have to clean the mess up after the customer leaves. I watched a family make such a mess at their table, it took 3 servers 10 minutes to clean up after the pigs.
I once worked in retail for a, thank God, brief time and I made the decision that I would only work that kind of job if I was starving.
I know in many other countries the tip is included in the meal price and in the past, it was usually 15%. If you receive terrible service, you still pay a 15% gratuity. With our system you can let the server know their performance was subpar by reducing the tip amount. It doesn't matter what system is used, you are going to pay a gratuity.
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