Quote:
Originally Posted by retiredguy123
My AC failed on a Saturday morning in July a few years ago. I called Munn's, and they had it repaired within 3 hours. No maintenance agreement. To me, a verbal promise to provide priority service with no consequences is worthless. Also, it can be argued that an unscrupulous contractor looking for new business will provide priority to non-customers to grow their business. If you don't have a maintenance agreement, there are at least 5 or more competent HVAC companies who you can call to get a repair.
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Not disagreeing, but I am not going to assume that there will always be that level of service available when i need it. . . TV is getting bigger every year, and no guarantees that the available service labor pool will keep up in rural central FL.