Quantum came back today 10 days after starting up to bury the fiber.
Should have done this 6 months or so as we were paying much more to Xfinity for a lesser service.
After I turned in the equipment they offered me coupon for a limited amount of time so as to pay a lesser amount. Told the guy they should have offered this when I asked for a better rate but now the ship has sailed.
Since than they have sent me text telling me equipment was not returned (made sure I got a receipt for returning their equipment) and a letter telling me still owe a balance without giving any info how they arrived at this or even given me telephone number to call in order to get an explanation.
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