Quote:
Originally Posted by CarlR33
It sounds like you registered on a site that looked like Uber but was not? If that was the case then you did the right thing by going to your credit card company and getting it resolved (since it was not really Uber). Anyhow, the Uber help menu has multiple sections. You can try the “I think my account has been hacked” and fill out the appropriate sections and submit. Really most companies no longer want to speak to individuals and neither do I, LOL. You can at some point talk to someone but you have to go through the process first. See attached screen shot from their site. Hope this helps?
|
That screen is for an Uber driver, not a passenger.
In my app the Help section does not suggest that I will ever be given a phone number. I don't want to experiment with a ride I have already completed. Which of the Help articles for a passenger have you been able to follow and eventually arrive at a phone number?
__________________
Why do people insist on making claims without looking them up first, do they really think no one will check? Proof by emphatic assertion rarely works.
Confirmation bias is real; I can find any number of articles that say so.
Victor, NY - Randallstown, MD - Yakima, WA - Stevensville, MD - Village of Hillsborough
|