[villagetinker]

OP, you need to go further, contact your county building department and file a complaint with them, also the Florida state license division. To be on the safe side, you may be able to apply for the permit and have the installation inspected as this is very important for home insurance coverage. Make sure everyone involved is aware of what the company is NOT doing. In the past I contacted the building department to clarify some electrical work I wanted to do myself, I got the permit, had the inspections done and all was good.