Quote:
Originally Posted by Brighthouse
Probably not worth it, if they do not care to call you back. If Spectrum is in your area try them out. 1 gig speed for $50/month. I signed up with one of their local door to door reps. 6 months so far, no issues. His name is Lysander Jimenez, 352-239-3538. Good luck with Quantum
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I spoke to the person who said Quantum didn't call him back. What actually happened was he signed up, got an install date then was told the install had to be re-scheduled because they couldn't do the installation.
This happens every once in a while where there is something in the install chain that is preventing the installation. I do know from experience, that they will call and reschedule the install once the problem is corrected. Sometimes you need to wait a week but you will be re-scheduled.
One of the issues Quantum is facing is so many are cutting the cord, leaving cable and signing up, especially in the newer areas that they are getting overwhelmed. I'm not saying this is an excuse but this is part of the problem.
From what I can say from actual experience, this can happen but its not common.