Quote:
Originally Posted by Newbeginnings
Same thing happened to us, we went through a power outage / surge in our area yesterday morning. I called Sun Kool and they said to pull the Ecobee off the wall, let it sit a few minutes then plug it back in, after 20-30 minutes ours went on again, all my neighbors did the same thing and all AC is working.
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Worked for us as well. We just moved into our new TV house a week ago and didn't even know a clogged condensation drain could cause that problem. Saw flashing stove lights meaning loss of power then checked breakers.
None had tripped but re-set the living room breaker. In hindsight, not the right one since it should have been A/C related. That's what powers the thermostat.
Pulled the Ecobee thermostat directly off the wall and re-attached. Solved the problem but a mystery to me what happened. Note the unit is designed to do that easily so don't be afraid to detach if you have an issue.