Quote:
Originally Posted by beckylou152
Thank you for sharing this. We rented a car for a week in Colorado and a few days after turning it in. We got an email saying there was a chip on the window. They had a picture, but we were not sure if this was done on our trip. We are still awaiting resolution. We did purchase insurance on the car since it was a long rental. Motto is, maybe we all need to take pics of the car before and after.
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If you had insurance, what is the problem? Shouldn't the rental company be dealing with them and not you?