I ALWAYS take a video walk around, supplemented by pictures as needed.
Picked up a car without a company person to walk around the car one time. Got the nice letter a few weeks later of several dents, wanting lots of money. I called them telling them I bet my video/pictures match their concerns. They thanked me and hung up, no further action.
I would not doubt this company tried to collect for damages on multiple renters for the same damage. Again and again. And this was from a “reputable” company.
|