Quote:
Originally Posted by jrref
I think a lot of people no matter where you live are suspect about HVAC repairs and service because even a simple repair like changing the start capacitor out of warranty, even if they install the better and longer lasting one made in the USA that costs $65...
On my old Carrier system, Sunshine was here doing maintenance and they found and showed me the compressor start capacitor was out of spec.. They charged me $135 for the capacitor and the repair which I thought was very fair since they used a $65 Amrad made in USA capacitor not the cheap $10 Chinese capacitor that usually goes bad in a couple of years. They may be charging more now for that repair but I believe if you are honest and fair, you customers will trust you, keep you as their HVAC company and maybe send you some referrals.
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To your point, I've been with Sunshine AC's maintenance program with 6 month check ups since moving here in 2022 and continue with them. HOWEVER, after the first year they informed me that my A/C capacitor needing to be replaced which I had them do (as you mentioned $135 cost). Two visits later (1 year total), the HVAC tech tells me my A/C capacitor needs replaced! I question him and inform him that it was replaced 1 year ago by his firm. Suddenly, he tells me, "well, its good enough for now". Yeah, right. It's suddenly fine. So, while I have kept Sunshine, I have to question how honest some of their tech's actually are, but I think you find that in ALL of the HVAC firms.