Quote:
Originally Posted by ttodd
I don't doubt that they are available - I see them listed on the Sunshine AC website. What I am refering to is the options that are available for new construction. My sales rep told me that the ONLY option is the single stage system. When I pressed her further on this - she went back to talk to the people on the design team (the people setting all the options on new builds). They told her
"It's not that we don't want to offer them, because we did when they were available. The HVAC companies are not manufacturing them right now, due to government changes on 1/1/25 to change refrigerants"
Now clearly that above statement isn't correct - there is some miscommunication or misunderstanding there as these thing are clearly available. They must have anticipated some supply hiccups with this new rule regarding refrigerant change and tried to simplify things by only making one type of unit available.
I am hoping to have them reconsider this policy ASAP as I need to finalize everythign on the week of July 28.
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I agree, something is not right and I’m glad you are pursuing it. I can’t tell you that of all the systems we had installed in the last couple weeks. They’re all built in June of this year. It says so on the label. One of my neighbors who just moved into his house in Osceola Hills had the existing system replaced because of a condenser coil leak. He met with Sunshine on Friday and on Tuesday of the following week. He had a carrier infinity, green speed, variable speed system installed. No wait so they are available. Please let us know what happens with your situation.
And thinking about what you were telling us further it’s possible that The Villages doesn’t want to change the design paperwork on your new house to accommodate this change. Similar to when people try to add a room or stretch a garage., etc,, The Villages isn’t doing this anymore for new builds like they used to. Maybe that’s the problem and if so, I’d fight that like crazy.