Quote:
Originally Posted by azcindy
So XFinity came out today since I could not get the modem to connect. After doing troubleshooting, the technician determined the main line from their cable box located in my neighbors yard to my house has gone bad and needs to be replaced and buried underground. This sounds super scary to me. Do they essentially dig up my yard? What about the fact that the line needs to go across my driveway as the house connection is on the opposite side from their cable box? I hope they can go underneath my driveway without destroying it. Has anyone experienced this - the burying of a cable line? What about replacing a line where a buried line existed before? Appreciate any knowledge or help.
Thanks,
Cindy
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This is very common. I’ve had cable companies have to do this at other homes I’ve owned.
Just make sure they bury it deep enough. For example: Massey services includes aeration every year at no additional cost if they are your fertilization company. If the cable isn’t buried far enough, there’s a good chance it will get cut.