Quote:
Originally Posted by blueash
And here is a classic example of confirmation bias. The problem the OP had was not due to UHC denying care which should have been covered. They apparently followed the rules. The mistake was made by the dentist's office which submitted the wrong codes for it to be covered. Place the blame where it clearly belongs.
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Not disagreeing, and I am guilty as well in this case. However, time wasted, and patient time wasting for sloppy work for a patient and a customer who probably wasn't the first UHC dental customer is a sign of UHCs very low reimbursement rates. . . They did start a contract renewal negotiation with coachk's hospital at less than medicare reimbursement rates. I will be interested to see the final outcome, and will concede my confirmation bias as well. .