Quote:
Originally Posted by Velvet
The customer does not decide which server to hire, or which cook, or which grocer the restaurant buys from, therefore, the customer does not directly pay for these things. The customer pays for the food and drinks as they are listed on the menu. And the level of service provided. If the owner can’t make a profit, can’t pay for the groceries, can’t pay their employees - they should not be in business. But what they can do, is set the price for their food and drinks but not for the service - unless, I suppose, they could say - if you actually want the food to be brought to you so you can eat it too - that’ll cost an extra 20%. How is this not obvious?
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I agree, but I would add that the restaurant cannot control the quality of service unless they are paying the servers, which apparently, they do not want to do. That is why I rarely even go to a sit down restaurant anymore.