Quote:
Originally Posted by Topgun 1776
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I called this morning due to a "dormant letter" that spelled out there has been no activity on my account for almost 365 days (which wasn't true)…
Has anyone else experienced this type of notice before or the change in customer service since their announcement to sell?
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Yes, Citizens sent me a similar letter two years ago. They said that I needed to make an in-person transaction once a year or they’d charge me. Annoying since I make online transactions every month or so which don’t count. Gotta visit a branch or ATM once a year at Citizens.