Talk of The Villages Florida - View Single Post - Weber Grill regulator problem
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Old Yesterday, 08:55 AM
ElDiabloJoe ElDiabloJoe is offline
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Quote:
Originally Posted by Babubhat View Post
Weber has been excellent about replacing parts free. A set of flavor bars and regular were sent FedEx next day delivery. They don’t make them like they used to
Glad to hear this. I am a huge Weber fan, having had many and have totally refurbished more than one kettle and Q.
My last experience with Weber customer service was less than ideal. Claimed the part was unavailable (LP regulator for a Q2000), however I eventually found it on their site despite the search engine saying no and the lady on the phone saying no.

They haven't quite been the same since being sold to an Investment group in 2010 (Byron Trott), so if you can get your hands on an old kettle (preferably pre-2013 without the "taco shield" under the handle or even better a pre-2000 without the gray fiberglass handle) and it's not roached out, grab it. You won't find a better grill, overpriced green egg be d@maned.
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