Quote:
Originally Posted by Mrprez
I signed up for service and have an appointment for tomorrow morning. In the app it says my appointment is on hold while they test my drop to see if the cable was installed correctly. What does this mean? Will someone actually come out here and check?
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After you sign up, a tech has to come out to the house to make sure the fiber optic line is active so on the day of the install, everything is ready to go. You don't have to be home when this initial work is being done.