[Aces4]

Originally Posted by BrianL99

Everything the bank told you, was absolutely correct.

They need to verify a physical address and have to confirm who you say you are. Also, they can't simply "give your money back", without confirming your identity, that would violate a zillion banking regulations, as well as Federal Law.

You really should find out the facts, before publicly bashing a bank, who's merely following Federal Regulations.

Maybe the OP should have done that and maybe PNC should have handled it properly in the first place and not held his money hostage after they found out they processed the CD incorrectly.