Quote:
Originally Posted by retiredguy123
Personally, I would never hire a one-person company to install a whole house HVAC system with a 10-year warranty. When your AC fails in the heat of summer, you want a company who has access to technicians 24/7 and the spare parts needed to make the repair immediately.
|
A fair point; however, DJ is not a one-person company. I don't know how many employees it has, but I do know that the service was performed by an employee. Danny and a second employee installed the mini-split.
I expect that there are many like me that prefer to do business with smaller, family owned operations. That said, I have used Superior and was quite happy, including a response on a weekend and the "loan" of a blower motor when ours had failed.