I have a Login.gov account and an ID.me account. I use Login.gov for VA and for the Trusted Traveler Program (Global Entry) with no problem. When I tried to use it for SSA, I had to go through the photo of front and back of driver's license, photo of my face, Social Security number and phone number. Every time I completed those steps, I received a message that my phone number was not a match. Therefore I could not get in to SSA.
I made an appointment for an in person visit to the SSA office in Leesburg. They checked my information with their system. My phone number was correct in their system. BUT, I was told I did not have an internet account. Somehow my previous account with the e-mail/password account had been deleted when the change was made to LOGIN.Gov. I was told to just set up a new online account using Login.gov. Came home. Set up new account. Login.gov now works for SSA.
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Indiana, Virginia, Vietnam, Tennessee, Indiana, Alabama, S. Korea, Georgia, Washington, Hawaii, Washington, Indiana, Osceola Hills
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