Legally, merchants are not required to accept any returns unless the product is defective. They do it because it benefits them by making their customers happy and more willing to buy the products. So, if they lose money on returns, they only have themselves to blame.
I find it interesting that most independent jewelry stores will never accept a return and provide a cash refund. But Costco will sell you jewelry and accept a return for cash with no time limit, even years later. To me, that is reason enough to always buy expensive jewelry from Costco. Peace of mind.
|