I worked for an electronics company that sells items such a printers, sewing machines, fax machines, scanners, etc.
If you did not know, all those machines have built-in counters that measure how much the machine was used: how many stiches or pages printed, faxed, scanned, etc. Pressing certain buttons show the usage of the machine.
When we receive a return of what looks like a "never used machine", before we try to refurbish it, we check: how much was it used?
Guess what we found? Machines that were used 1000s of times before they were returned, and nothing is wrong with them.
People bought those machines for a "project" and then returned them when not needed any more.
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