Quote:
Originally Posted by hansb
No spliter, and yes it's xfinity cable. There is only one router. The Village is DeLuna
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Okay, a single box providing cable and internet/wifi signals.
The box has been replaced but the problem persists.
Either a TV signal is causing the box to reboot (highly unlikely), one of your wifi devices is causing the box to reboot (less likely), the box is bad (you've already replaced it once), or a noisy/weak signal on the input side is causing it to reboot. There may be other options but that's all I can think of.
Testing in the garage to check the wiring in your home might still be an option.
As others have mentioned, if Xfinity can't help you then maybe it's time for another provider. T-Mobile 5G internet works well for me and Verizon 5G should also be good. However, availability might be an issue (distance to the cell tower, number of existing subscribers) and you would need to switch to streaming.