Quote:
Originally Posted by vison34
I had Xfinity come out to the house multiple times with new modems that did not correct the problem you are talking about. They said one of my cable outlets had interference and I had someone come out to replace the wiring to that outlet. I was lucky enough to have a neighbor that had a family member who had worked for Xfinity tell me to go buy your own router and modem. Problem solved. Apparently Xfinity can mess with their own router/modem without you ever knowing, and messing with your internet. I would imagine it has something to do with amount of traffic they have.
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I would be skeptical that this information is accurate. Xfinity provides the Internet service, and they can "mess" with it if they want to, regardless of who owns the modem. It is not your Internet, it is their's.