I have used hold mail and forwarded mail probably 15 times in the last 5 years (Snowflake). The key is to do it online AT LEAST 2 weeks before you leave. With the exception of three pieces, one time, it has worked perfectly. The ladies at the Glenbrook station are very efficient. Usually, by the time I leave, they have the backside of the box blocked off with paper to remind them that we aren't there. I go to the Lady Lake USPO to pick up whatever is there and it works fine.