I have had problems with Verizon for 2 months with no resolution. I cannot call out or receive calls from my home. I have to go sit in Walmarts parking lot to call. I have been dealing with 'techs' in customer service all this time. I'm paying a bill for no service?? I don't think so! When I told the last guy that I was going to change servers he told me I would still have to pay the cancellation charges. I said "but I have no service!" He said..."but you signed a contract with us". How about the contract they have with me? I am frustrated beyond words!
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