I had a similar issue with Greenway Kia East in Orlando. They tried to sneak in an expensive extended warranty which I clearly stated I did not want. Also tried to sneak in a $1000.00 "Luxe" package which they said was installed on the vehicle after I clearly told them I did not want it. I signed the papers on an iPad-type device, and when I asked for my copies I was given a thumb-drive which they told me contained all the papers I had signed. As soon as I got home, I checked and quickly realized I was missing a lot of documents I had signed. There is enough of this story left to write a book, but I will spare you the long version. I called the dealer's general manager, called KIA's customer service and opened a case, I called the Central Florida Auto Dealers Association in Orlando, I emailed KIA's regional manager, and spoke with the actual owner of the dealership (he owns numerous dealerships in several states). In the end, I received full satisfaction and a lot more from the dealership but I still would never buy from them again. By the way, I called and emailed several of the Orlando television stations and not one returned my call. Lesson learned - if you purchase a vehicle and they give you a thumb drive with "your documents", insist on getting a "hard" copy of everything you signed before leaving the dealership. Good luck with your situation.
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