We just bought a car from Carmax in Ocala. It was advertised as having 7k miles on the odometer. It had 10k miles when we looked at it. Their schitck is a $550 delivery or something or other fee. That was waived, and they came down $2k on price. They had to detail the interior and replace the windshield wipers too. Appears the carhad been used at another Carmax as a “demonstrator” for a few months by a manager. When I went to pick it up, the service man had found that the oil hadn’t been changed, so he took care of that too. They wanted to sell me an extended warranty, but I declined. Found out later the car still has two years on the manufacturer’s bumper to bumper warranty, and eight years on the powertrain warranty. The car is good, the deal turns out to be fair, but it took some effort.
My daughter bought a car from Enterprise a week later. No hassle, no upsell, delivered as promised at the price advertised, and nothing needed service or repair, or cleaning or detailing.
Carmax made ours good, but Enterprise did not need to make hers good, it already was right.
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