Quote:
Originally Posted by VillagesDude
Kia dealers are the absolute worst of the worst and Hyundai dealers only second to Kia. Same awful philosophy in selling cars. The cars are nice and many models worthy of purchase. It’s the salespersons that keep me away from those brands. Oh, Toyotas great cars too with crappy dealership culture.
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Quote:
Originally Posted by Aces4
Baloney. KIA brand is the new Honda/Toyota kid on the block. They are a great vehicles with even more improvements coming down the road. Crappy dealer has nothing to do with the product produced. Even though I don't drive one, I know several people who do and they're very happy with their vehicles.
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The company I consult for, owns 17 New Car Dealerships. I've built 15 of them.
I was working in the Automobile business, since August 1972. I was 19 year old salesman.
So that's 53 years, in and around the business.
Kia & Hyundai are 3rd Tier Manufactures. If you're a used car dealer and want to become a New Car Dealer, the easiest place to start, is with a 3rd Tier franchise (there are 4th Tier, like Fiat).
The quality of ownership and management at a 3rd Tier manufacturer, is vastly different from a Tier 1 or 2 Dealership. Stands to reason, doesn't it? No different than shopping at a first class men's shop or shopping at Beall's or similar.
The odds are, if you stop at a Mercedes, BMW or Lexus dealership, you're going to treated well ... less so at Chevrolet, Nissan, VW, etc. Toyota is right about the demarcation between 1/2. Most of them are very professional.
When you get down to the Kia/Hyundai realm, you're 1/2 step up from a Used Car Dealer & the odds are, the owner was a Used Car guy, not so long ago. The second you walk into a Dealership, you should be able to tell the difference.