I also had Nova whole house filter installed in 2021 and change my filters regularly, with Nova. I’ve had leaks before but last week I came out to a huge puddle of water and clearly a canister leaking. He said they were bulging and need replacing. He said it would be almost the same price to just install a new system. I went on facebook and started asking around. This seems to be a common issue. So they came out and didn’t fix the canisters because I said I would just get the new system installed and they couldn’t schedule me until the end of this month. I ended up just getting a new system with Pagusus. The kicker is, Nova sent me a bill for almost 300 for coming out to fix a leak and not replace anything. I also wanted to like them but they made it really difficult. When I told the lady on the phone about not understanding why it would need replacing after 4 years and that I was going to price around for systems and she just said, I understand, so can you pay us now for coming out. Pagusus showed me their water and my water and all I can say is, my water from Nova was full of sediment and chlorine and other things.
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