Last year I called Nova because one of my cannisters was leaking. They came and wrapped teflon tape on the threads at no cost. It happened again. Again, they came, this time using a much wider tape. It happened again. This time, though, I saw the water pressure on the gauges at the top reading 90 psi, then surging to 100. I called South Sumter, our water provider, who assured me their water pressure was okay. I ended up having a plumber install a pressure regulator below the filter to insure against excessive pressure. When they changed my filters last month there was indications of stress in the filter housing that had been leaking.
One other thing to note. I called Mike Scott Plumbing to install the pressure regulator. They flat refused to do it. I ended up talking to the guy who schedules the repairmen, and he said no. Ross Plumbing did the job for about $400.00.
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