Talk of The Villages Florida - View Single Post - Nova Filter Canisters Failing
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Old 09-15-2025, 04:22 PM
jrref jrref is offline
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Quote:
Originally Posted by Kelevision View Post
I definitely had chlorine. Yes, I do know that the sediment is just the minerals breaking down but the water is really hard.

As for Nova. I don’t like to bash businesses and that’s not what I’m trying to do. Since I put in the system in 2021, I’ve had to call them out for leaks more than this latest time. When we decided on putting in the new system, he did some sort of temp fix for the leak just until the new system could get put in. Unfortunately, the next available appt they had was sept 30 and I’m leaving for out of state surgery on sept 25. I’d have to wait until Nov to get the new system put in so I needed to just bite the bullet and get the pagusus. It’s good Nova is obviously super busy so they won’t miss me. Lol. So yes, I guess the 283.00 was for coming out and the temp fix. No canisters were replaced and no new system. That was sort of the icing on the cake to go through with Pagusus. Reading their replies… out of the times they’ve come out to fix leaks including this time, not once did anyone question or mention water pressure.
Now that we have all the background story, you made the right decision.

I know the Pegasus system is a good system but their sales people can be very deceptive. A year ago, a neighbor was talking to a Pegasus sales person looking to buy a system and of course they asked if any neighbors were interested. I had the Pegasus sales guy come by just to help out my neighbor. So, he takes some of my water from the tap and puts some chemicals in it and tells me I have Chlorine and my water is very hard and lots of sediment. So, I then fill a glass of water from the tap and take my pool chemical test kit out and show him there is no chlorine then I took out my water hardness kit and showed him my water had zero hardness. I then explained I had the Nova three stage filter with a forth 1 micron filter stage that I added on my own and the Nova water softener. He then packed up his stuff an left without saying a word.