[Bwanajim]

Originally Posted by jrref

I know we spoke about this about a month ago where some Villagers were complaining here on TOTV of the discovery during a filter change that their Nova filter blue canisters were showing signs of cracking and were told to replace them. Recently, I had a neighbor where one of their filter canisters sprung a small leak and was spraying water in the garage.

Well, I'm sorry to report this because I really like Nova filter and the owners but when I checked my Nova filter today, I found one blue canister started to form a crack on the inside and another started to bulge on the bottom. The third canister was fine on a system that was installed in 2021.

So, I'm 100% positive the water pressure in my home never exceeded 80psi. Also, I replaced my hot water heater's expansion tank and pressurized it correctly to the water pressure coming into my home right before I had the Nova filter installed 4 1/2 years ago and I check the expansion tank every 6 months. I still have and am enjoying my Nova water softener which is working just fine.

Because of all the reports recently concerning the problems with these blue canisters from Nova, I decided to install an Express Water three stage water filter system which is basically the same as the Nova only a little more well built and no reports so far, of their blue canisters having an issue. Most of my neighbors have the Express Water filter installed for a couple of years now.

Again, I really like Nova but I guess something is going on with the filter canisters. The issue I have is I can only get the Nova filter canisters from Nova and I don't know if the replacements will fail since Nova, from the reports, is claiming the issue is from high water pressure and is the homeowners problem. On the other hand, the Express Water filter canisters are generic and are readily available from many manufacturers on-line. Again, after doing some research, I couldn't find any significant reports of filter canister failures with the Express Water system unless someone dropped one when replacing the filter by mistake.

Just wanted to share my experience and in no way am I trying to discredit Nova since I know they are are a very reputable company providing a good service, the owners are Villagers and they have always treated me well. Hopefully they can find out what the problem is for those having an issue. The decision to replace my system with the Express Water filter was based on my personal situation and for transparancy, I didn't reach out to Nova to replace my canisters. But I know Nova will replace any canisters or fix any other problems when requested and they always support the products they sell.

Is there a company that sells & installs express water filters or are you just taking thorough brand canisters and putting it on your nova unit? Thanks