[laportjm]

As anyone experienced multiple shutdowns of their AC this summer due to Zooglea bacteria building up and water backing up and shutting down AC. It has happened once a month since June. We are being told this has been a very common service call this summer. We are going on our 5th year with this new AC and has never had this problem. One issue we have experienced is our Wi-Fi thermostat is kicking the temperature from what we set at 78 and holding and something within the unit is tripping the thermostat back to 74. So obviously the AC is running unnecessarily pretty much all summer. We are not physically there so we are unable to see what it is doing from time to time. 2 times it was noticed and specifically put to 78 and holding (I don’t know what this “holding” feature is but it has always done that since install) but never has it kicked itself back to a much lower temp than we have set. We have lost internet and believe our gateway is toast so we are unable to keep an eye on it. We will be there in the next couple weeks and have neighbor and relatives that are able to help us out until we get there. Anyone experiencing this Zooglea bacteria and a thermostat doing such as described. Thank you.