I have not heard of the Zooglea issue being a problem in The Villages. How do you know that is the problem? When you set the thermostat to 78 degrees and "hold" it should stay on 78 until you change it. That is what the hold setting means. It sounds like you need to get an HVAC technician to thoroughly clean out the entire condensate drain pipe, which could have an obstruction in it. Then, you need to pour a gallon of hot water down the drain every month or so. If the thermostat is being reset to 74 degrees, you will get more condensate water flowing, and if you have an obstruction, it could cause the water back up into the drain pan. It is amazing how much water flows through the drain pipe in the summer, especially with a thermostat set at 74 degrees. If you have the optional humidity feature turned on, turn it off.
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