I don't have to call them again. They made it perfectly clear when I called them after the first time they raised my rate with no changes; they were not going to honor the one-price-for-life promise they made when I switched from CenturyLink to the rebranded QuantumFiber. This same thing played out with several of my neighbors (who received the same message when they called). I do not have their router.
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Originally Posted by jrref
So, just to be clear, are you now getting their 200Mbs service for $45/month or are they raising you to $50/month?
I saw this on their web site:
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Bank account payment required. Taxes and fees apply. 360 WiFi and other equipment lease charges, taxes, and fees are excluded from Price for Life offer and may be increased.
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I know any taxes or fees is if you get their phone service but I wonder if it has something to do with the equipment.
When their newer wifi7 equipment came out did you upgrade your equipment or do you still have the old original equipment installed?
Either way I would call them to find out to see if the price change has anything to do with your specific setup or is it just a general increase.
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